Associates in Orthodontics: Staff

Williston receptionist, Sylvia Middlebury receptionist, Denise Our RECEPTIONISTS are well-trained in managing appointment books and scheduling appointments to best fit your busy schedules and have the day flow smoothly. They can answer many questions you have regarding braces, billing or insurance. In addition to our receptionist, we have front office staff in our South Burlington office who deal with finances, including insurance and state programs. Ask these people for assistance. They are not only very friendly, but knowledgeable as well!

Billing and Insurance, Marianne & Corrie

chairside staff, Kristen chairside staff, Robin Our CHAIR SIDE STAFF are individuals trained in the more technical procedures of the application of braces, monthly adjustments and removal. As a patient you will get to know them well. We are pleased to be able to have these staff members work with us during your care. They too, can answer many of your questions in addition to providing you with a wealth of knowledge on the care and adjustment of your braces.

Our TREATMENT COORDINATORS ("TC’s") are specifically Patty, Treatment Coordinator

trained to work with you as a new patient, helping you get acquainted with the office and adjusted to your braces. They will provide you with extensive information during the consultation appointment regarding the diagnostic records, recommended treatment plan and general orthodontic information. "TC’s" will assist you in completing forms, coordinating referrals out of the offices when indicated, setting up financial arrangements and understanding and scheduling your starting appointments. Our Treatment Coordinators are available throughout treatment to assist you with any questions you may have or difficulties you may encounter.

Our LAB TECHNICIANS work on site in our South Burlington office. You will likely not see these behind the scene workers unless you make a specific trip into our lab. These highly trained people allow us control of the quality of our removable appliances. This is not usually possible in many offices where the appliances are sent to outside labs. It also allows us much quicker turn around time on all appliances, which need to go to the lab for work.

As an integral part of our practice, we have staff members who contribute in other areas such as:

providing information to the public through free school dental education programs
participating in school job fairs
providing area dentists and dental auxiliaries with orthodontic information
coordinating inter-office activities